terms & conditions

Thanks for shopping at John Rippel USA! Below are listed our shipping and return policies. If you have any questions or concerns, please call or email us. We will be happy to work with you. (505) 986-9115 from 10am – 6pm Mountain Time.

sales policy

We are a small boutique carrying the handcrafted works of our favorite artists. Most items are in stock, but some are made to order. Please call or email us if you need your item by a specific date (anniversary or birthday.) We will always work to get your chosen pieces to you as soon as possible. Returns, other than special orders, are permitted for 14 days, provided they are in “as new” condition.

shipping

For items over $500, we will ship via UPS or FedEx, with an adult signature required. Items under $500 will be shipped USPS. Please let us know if you have any special requirements.